Frequently Asked Questions

Are you a factory or trading company?

We are a factory , we can guarantee our price is first-hand , very cheap and competitive.



What is your main business?

We mainly produce holiday decorations, including Christmas, Halloween, Easter and other holidays.

Why do you have crystal products and simulated flower products?

We have deep cooperation with other factories and also provide lighting accessories for crystal decoration and simulated flower products.

Is your product priced at the factory?

The factories we cooperate with offer very cheap ex factory prices, which are cheaper than most traders.

How long can I expect to receive your quotation?

After you contact us, we usually provide you with a quotation within 24 hours.

Can you customize products?

Yes, Let me know the specific customization reguirements, and l will get back to you as soon as possibleWe can customize the product's design, color, size, logo and packaging, etc, which willincur additional costs, such as mold costs

Can I obtain samples?

Sure, if you need samples, we will send them to you for free.

What is your minimum order quantity?

Starting from 100psc for holiday decoration products and 10psc for gift products (such as crystals)

It would be recommended to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link, and I will reply as soon as possible.

Which shipping methods do you use?

We provide sea, air, land, and express delivery services. The specific options depend on the quantity of the order and your needs.

How long will it take to ship to my address?

For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide those details so that I can quote the most cost-effective option.

What is the price of shipping?

The nearest ports to us are Ningbo and Shanghai, depending upon the port of delivery , prices varies.Please send us your detailed address so that we can provide you with the shipping options and relevant costs.

Who could provide the Warranty Service?

Normally is one year warranty from the shipping date.If it is within the warranty period, the original factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.

What kind of packaging options do you offer?

We will provide different packaging according to the product and customer needs.

Which payment method do you accept?

Which payment method do you accept?We accept T/T, Credit Card, PayPal, Western Union, WeChat.

About Festival Decoration

Are all your products on the product page?

Due to the wide variety of holiday decoration products such as Christmas, many of our products have not been photographed in detail. If you want to obtain more product pictures, you need to contact us.



What are the categories of your holiday decorations?

Christmas Decoration

  • Christmas tree related decorations:
    Tree Top Star/Angel
    Colorful Ball/Pendant
    String
    Flower garland/ribbon
    Tree skirt

  • Flower garlands and door decoration

  • Lighting and Illumination：
    Outdoor light string
    contour light
    Projector-Lighting by hyuh jin lee
    Candle/Electronic Candle Light

  • Festival Symbols:
    Santa Claus related
    Snowman related
    Gingerbread House
    Nutcracker
    Scene of Jesus' Birth

Halloween Decoration

  • Ghosts and Ghosts:
    Hanging Ghost
    Ghost statues/ornaments
    Ghost projection

  • Bats and Spiders:
    Bat ornament
    Spider web

  • Skeleton and Cemetery:
    Skeleton
    Gravestone
    Zombie/Monster Hand

  • Lighting and Atmosphere:
    Jack-o'-lantern
    Orange/purple string lights
    Black Light

Easter Decoration

  • Easter egg：
    Plastic Easter eggs
    Decorative eggs
    Egg tree

  • Rabbit:
    Rabbit Doll/Statue
    Rabbit ear decoration
    Rabbit Basket

  • Chicks and birds:
    Chicken Doll/Statue
    bird nest
    Decoration of spring birds such as mockingbirds

  • Flowers and Plants:
    Tulip, daffodil, hyacinth, lily and other spring flowers
    Willow branches/twigs
    Wreath/Wreath

Can we customize holiday decoration products?

We have professional machines and teams that can make molds according to your needs.

About Crystal Decoration

Where are crystal decorations shipped from?

Our cooperative factory is located in Pujiang County, Jinhua City, which is the world's largest crystal wholesale market.

What types of crystal products do you have?

We can provide the following products:

Crystal Night Light
Crystal decoration
crystal jewelry
Crystal Perfume Bottle

Can crystal products be customized?

Sure, just provide pictures and our professional team can create 3D crystal decorations.